Welcome to the Senior-Alert-Connect FAQs page!

Here, we’ve compiled answers to some of the most common questions about our app. If you don’t find what you’re looking for,
feel free to contact us for more information.

General Questions

1. What is Senior-Alert-Connect?

Senior-Alert-Connect is an app designed to enhance the safety and well-being of seniors by providing timely alerts and seamless communication between seniors, caregivers, and loved ones. The app includes features like emergency alerts, daily check-ins, medication reminders, and more.

2. Who is Senior-Alert-Connect for?

Our app is designed for seniors who want to maintain independence while staying connected to caregivers and family members. It’s also a valuable tool for caregivers who want to monitor and support their loved ones effectively.

3. How does the app work?

Senior-Alert-Connect allows seniors to send alerts, share health information, and check in daily with caregivers. Caregivers can monitor these activities and respond quickly to any concerns or emergencies.

Using the App

4. How do I download and set up the app?

You can download Senior-Alert-Connect from the App Store or Google Play. Once downloaded, follow the on-screen instructions to set up your profile, connect to your smartwatch, and customize your settings.

5. Can I connect the app to a smartwatch?

Yes! Senior-Alert-Connect is compatible with various smartwatches. You can easily sync your device with the app to monitor health metrics, receive alerts, and stay connected on the go.

6. What happens if a senior doesn't respond to a daily check-in?

If a senior doesn’t respond to a daily check-in prompt, the app will automatically alert the designated caregiver, ensuring that someone can quickly check on their well-being.

Features and Customization

7. What features does the app offer?

Senior-Alert-Connect includes key features like emergency alerts, fall motion detection, daily check-ins, medication reminders, and a communication center for staying in touch with family and caregivers.

8. Can I customize the notifications and alerts?

Yes, the app allows you to customize notifications and alerts based on your preferences. You can adjust settings for reminder times, alert types, and more in the settings menu.

9. Does the app support location tracking?

Yes, our app includes location tracking, which is especially useful during emergencies. This feature helps caregivers know the exact location of their loved ones when they need assistance.

Security and Privacy

10. Is my personal information secure with Senior-Alert-Connect?

Absolutely. We prioritize your privacy and security. All data is encrypted and stored securely, and we follow strict protocols to protect your personal information.

11. Can I control who has access to my information?

Yes, you have full control over who can access your information within the app. You can manage permissions in the settings section, ensuring only authorized individuals can view or interact with your data.

Support and Assistance (Pre-Launch)

12. App Support

Join Our Community: We're building a community of users passionate about revolutionizing senior care and support for individuals with disabilities. Senior-Alert-Connect leverages AI, smart integrations, innovative sensor technology, and user-centered design to provide personalized assistance, enhance safety, and foster greater independence. Join our Facebook group to connect with others, share your ideas, and stay updated on our development progress. Vote each day and donate to help us shape the future for the voices often left unheard. Your voice matters!

13. Subscription

We are working on subscription plans and welcome your input! What features are most important to you? Share your thoughts to our email senioralertconnect@gmail.com and help us shape our offerings.